1. Introduction
SM Marketing Solutions LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://smmarketingsolutions.org
(the “Site”) or use our products and services.
By accessing our Site or using our services, you agree to the practices described in this Policy.
2. Information We Collect
We collect the following categories of information:
A. Personal Information Provided by You
- Full name
- Email address
- Phone number
- Billing and mailing address
- Company name (if applicable)
- Payment details (processed securely via third-party payment processors, we do not store full credit card numbers)
B. Automatically Collected Information
Through cookies, analytics tools, and server logs, we collect: - IP address
- Browser type
- Device information
- Pages visited and timespent
- Referring URLs
- General location (city/state or country)
C. Payment Information
We use PCI-compliant payment processors such as Stripe, PayPal, or other approved merchant gateways.
We never store full credit card numbers, CVV codes, or magnetic stripe data on our servers.
3. How We Use Your Information
We use collected information to:
- Process payments and
- complete transactions
- Provide and deliver services
- Communicate with you about your account or project
- Respond to inquiries and support requests
- Improve the Site and enhance user experience
- Prevent fraud, chargebacks, and unauthorized activity
- Maintain accounting records and comply with legal obligations
- Send service updates, announcements, and optional marketing communications
4. Legal Basis for Processing (GDPR Style)
We process your data under the following lawful bases:
- Contract Performance: To fulfill the services you purchased
- Legitimate Interest: To prevent fraud, maintain security, and enhance our services
- Consent: When you opt-in to marketing communications
- Compliance with Law: To meet tax, regulatory, or court requirements
5. Data Sharing & Third Parties
We do not sell or rent your personal information.
We may share limited information with:
A. Service Providers
- Payment processors (e.g., Stripe, PayPal)
- Hosting providers
- Email/SMS communication tools
- Analytics providers (e.g., Google Analytics)
- Fraud prevention tools
- Customer support systems
B. Legal or Regulatory Authorities.
If required by law, such as responding to subpoenas or enforcing agreements.
6. Payment Processing (PCI Compliance Statement)
All payments are processed through trusted, PCI-DSS compliant third-party payment processors.
Our website does not store or directly process sensitive payment card data.
This significantly reduces PCI scope and improves merchant approval compatibility.
7. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies for:
- Essential site functionality
- Performance analytics
- Security and fraud detection
- Marketing and retargeting
You may manage or disable cookies through your browser settings.
8. Data Retention
We retain data only as long as necessary for the purposes described.
- Transaction records: 7 years (for tax/legal compliance)
- User accounts and communication history: 3 years of inactivity
- Analytics data: 12–24 months
- Project-related files: Up to 5 years after service completion
- After these periods, data is securely deleted or anonymized.
9. Data Security
We use administrative, technical, and physical safeguards including:
- HTTPS encryption
- Secure hosting environment
- Firewall and malware monitoring
- Limited access to personal data
- Two-factor authentication for administrative accounts
- Regular backups
- Security audits and plugin/theme updates
While no system is 100% secure, we continuously monitor and improve our security posture.
10. International Data Transfers
If you are located outside the United States, your information may be transferred and processed in the U.S.
We use commercially reasonable safeguards to protect your data during international transfers.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal data we hold
- Request correction or updates
- Request deletion
- Restrict or object to processing
- Withdraw marketing consent
- Request a copy of your data (data portability)
You can exercise these rights by emailing:
📧 privacy@smmarketingsolutions.org
12. Children’s Privacy
We do not knowingly collect information from children under 13.
If we discover such data, we will delete it promptly.
13. Links to Third-Party Sites
Our site may link to external websites.
We are not responsible for the privacy practices of third-party websites or services.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
When updated, we will revise the “Effective Date” at the top of this page.
Material changes may also be communicated via email or website notice.
15. Contact Information
For questions or privacy-related requests, contact:
SM Marketing Solutions LLC
📧 Email: privacy @smmarketingsolutions.org
📞 Phone: +1 (704) 919-8587
🏢 Address: 447 E 12th St, Apt 325, Charlotte, NC 28206, USA
🌐 Website: https://smmarketingsolutions.org